Privacy Policy

McCAM Insurance Brokers ("McCAM," "we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Information We Collect

We collect personal information that is necessary to provide insurance brokerage services, including:

• Contact details: name, address, phone number, email address
• Insurance-related information: vehicles, property details, business information, claims history
• Financial information necessary to process payments
• Information provided through our website contact forms and quote requests

How We Use Your Information

We use your personal information to:

• Provide insurance brokerage and advisory services
• Obtain quotes from insurance carriers on your behalf
• Process policy changes, renewals, and claims
• Communicate with you about your coverage
• Comply with regulatory and legal obligations as a RIBO-licensed brokerage
• Improve our services and website

Disclosure of Your Information

We may share your personal information with:

• Insurance carriers for the purpose of obtaining quotes and placing coverage
• Service providers who assist in delivering our services (e.g., policy management systems, communication platforms)
• Regulatory authorities as required by law

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy and as required by applicable law and regulatory requirements for insurance brokerages in Ontario.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent where processing is based on consent (subject to legal and contractual limitations)

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve user experience and analyze traffic. We use Google Analytics (GA4) and Google Tag Manager. You may manage cookie preferences through the cookie consent banner on our site.

Website Security (Cloudflare Turnstile)

To protect our contact and quote forms from spam and automated abuse, we use Cloudflare Turnstile, a bot-detection service that verifies visitors without requiring an interactive CAPTCHA challenge. Turnstile may collect certain technical information about your browser and device as part of this verification. For details on what Turnstile collects and how it is used, please see Cloudflare's Turnstile Privacy Policy Addendum.

Contact Us

For privacy inquiries or to exercise your rights, please contact our Privacy Officer:

[email protected]
McCAM Insurance Brokers
Oshawa, Ontario